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With many support offerings to choose from, our Customer Support team is dedicated to your company's success. As your needs change, we'll be there for you 24/7.
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Basic |
Silver |
Gold |
Premium |
| External Help Desk |
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| Community Portal |
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| eLibrary |
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| Unlimited End User Virtual Training |
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| Phone Help Desk Support |
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| Beta Test Program |
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| Offsite Consulting |
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25 hrs |
50 hrs |
100hrs |
| Dedicated Support Person |
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| What We Do? |
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Best-of-breed solutions with Vendor agnostic approach |
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Experienced system integrators across geographies and verticals |
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Deep product knowledge across technologies and platforms |
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Strategic partnerships Cisco with Nortel, Sun,HP, IBM, BMC and Citrix among others |
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Process Orientation for consistent service delivery |
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| Why Choose Us? |
Whether it is a major strategic or operational need or an organizational challenge, our customers look to us for honest, objective, thoughtful, and experienced advice.
We associate with customers with following objectives: |
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Follow the top management approach |
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Use our proven network to deliver the best of solutions to our customer's customer |
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Build client capabilities to sustain improvement |
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Build enduring relationships based on trust and assured delivery |
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